How to redeem a PlayStation Store code

A PlayStation Store code adds funds to your PSN wallet, which you can spend on games, add-ons, and PlayStation Plus. Redeem it yourself on your console or in a browser — here is how, plus the region rule that catches most people.

Redeem on PS5 or PS4

• From the home screen, open the PlayStation Store.
• Select your profile, then Redeem Codes (on PS5, scroll to the bottom of the Store; on PS4 it is in the side menu).
• Enter the 12-character code and confirm. The funds are added to your wallet right away.

Redeem in a browser

• Sign in at the PlayStation website, open the account menu, and choose Redeem Codes.
• Enter the code — the wallet balance updates on your account.

PSN codes are strictly region-locked

PlayStation is the strictest platform on region. A US Store code only redeems on a US-region PSN account, and the account's country cannot be changed once it has a wallet balance. Check your account country under Settings before you buy. Our PlayStation Store codes are US codes for US accounts.

If the code won't redeem

• Region mismatch — the single most common cause. A US code will not redeem on a non-US account, full stop.
• "The code is expired or already used" — contact the seller with your order ID if you never redeemed it.
• Mis-typed characters — PSN codes avoid easily-confused letters, but double-check before assuming the code is bad.